Connecting Libraries, Connecting People

The RISE Network works with public libraries to provide Albertans with opportunities to communicate with health care professionals, participate in distance education, attend meetings, learn new skills and more – all by videoconference from their local library. 

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RISE Is a great example of community development and efforts to build a resilient, trusted and accessible network of learning opportunity for rural Alberta. Bow Valley College would be pleased to continue utilizing the RISE Network to support and align with needs of rural learners, increase access to post-secondary opportunities and strengthen cross-generational learning through technology

— Teri McKinnon Bow Valley College

Technical Support

Contact Technical Support


Monday, Tuesday 
Chinook Arch 1-866-941-5242

Wednesday, Thursday Marigold 1-855-934-5334 ext 215

Friday, Weekend by request

Compare your wiring to a working video conference unit (note: this is a Tandberg unit).

Please report all technical difficulties to as soon as possible.

Polycom_Troubleshooting143.12 KB
Tandberg_Troubleshooting462.55 KB